PRIVACY POLICY

Policy effective date: 12th day of February 2024.

1. Introduction

Your privacy is critical to us. This privacy statement explains the personal data Zuriscore Limited collects, how we process it, and for what purposes. This statement applies to all customers, suppliers, agents, and all consumers of our Services

2. Collection of Information

We may collect your personal information, financial information and usage information with your knowledge and consent when you do any of the following:
i.    visit, access or use Zuriscore or third-party websites
ii.    upload a financial statement on our websites or share it to our emails;
iii.   use a Zuriscore product or service online, on a mobile or other device;
iv.    ask Zuriscore for more information about a product or service or contact Zuriscore with a query or complaint;
v.    respond to or participate in a survey, marketing promotion or special offer
vi.    we may also collect your information from other organizations including credit-reference bureaus, business directories and fraud prevention agencies. We may also collect your information from our partner organizations which have subcontracted us to analyze data for them;
vii.   we may collect your information when you interact with us as a customer, supplier, agent, and consumer of our Services as prescribed in this statement.

3. What Information is Collected

The information we collect about you includes but is not limited to the following:
i.    your identify information, including your name, email address, phone number, identity document type and number;
ii.    your financial transactions included in the financial statements you provide to us for analysis;
iii.   name, age, profiling information such as level of education, occupation, etc. collected as part of voluntary surveys conducted by ZuriScore and our agents on behalf of us;
iv.    your contact with us, such as when you call, interact with us through our social media channels, emails and other channels that may be provided for direct user interaction;
v.    IP addresses, operating systems, referring web pages, locations, mobile carriers, devices used, search terms and cookies used to access our services, to help us diagnose problems and improve site user experience.

4. How We Use Your Information

We may use and analyze your information for the following purposes:
i.    provide, operate, and maintain our services;
ii.    improve, personalize, and expand our services;
iii.   understand and analyze how you use our services;
iv.    develop new products, services, features, and functionality;
v.    communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to our website, and for marketing and promotional purposes;
vi.    for research, statistical, survey and other scientific or business purposes;
vii.    provide aggregated data (which do not contain any identifying information which may identify you as an individual) to third-parties for research and scientific purpose.

5. Data Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal and transactional information, username, password, transaction information, and data stored on our site.

6. Lawful Basis for Processing Your Information

We will process your personal information based on any of the lawful basis provided for under the Data Protection Law:
i.    The performance of a Product/Service Agreement with you;
ii.    ZuriScore's legitimate business interests
iii.   Consent you provide;
iv.    Your vital interest.

7. Retention of Information

i.    We will keep your personal information only for as long as necessary to fulfill the reasons we gathered it for, which includes meeting any legal, regulatory, tax, accounting, or reporting obligations. If there's a complaint or a likelihood of legal action regarding our relationship with you, we may retain your personal information for a longer duration.
ii.    When determining how long to retain personal data, we take into account factors such as the type, amount, and sensitivity of the information, the potential risk of unauthorized access or disclosure, the purposes for which we use the data and whether those purposes can be achieved through other means, our internal policies, and relevant legal or regulatory requirements.
iii.   Information that has been anonymized and can no longer be linked to you may be kept indefinitely.

8. Your Data Protection Rights

Under the data protection laws of Kenya, you have various rights in relation to your personal data. These include:
i.    The right to access your personal data
ii.    The right to correct inaccurate or incomplete personal data
iii.   The right to delete your personal data
iv.    The right to restrict or object to the processing of your personal data
To exercise these rights, please contact us at hello@zuriscore.com.
     We may require specific information from you to verify your identity and validate your right to access your personal data (or exercise any other rights you may have). This measure is essential for safeguarding against unauthorized disclosure of personal data to individuals without the rightful entitlement to receive it. Additionally, we may reach out to you for additional details related to your request in order to expedite our response.
     We try to respond to all legitimate requests within a reasonable time. Occasionally, it could take us longer if your request is particularly complex or you have made a number of requests. Should this occur, we will notify you and keep you updated.

9. Non-Compliance with this Statement

ZuriScore reserves the right to terminate any agreement with you if there is a failure to adhere to the provisions outlined in this statement, and to decline any request for information contrary to this statement.

10. Amendments to this Statement

We reserve the right to make changes to this statement at any time. We will notify you of any changes by posting the new statement on this page.

11. How to Contact Us

If you have any questions about this Statement, please contact us at hello@zuriscore.com.