PRIVACY POLICY
Policy effective date: 12th day of February 2024.
1. Introduction
Your privacy is critical to us. This privacy statement explains the personal data
Zuriscore Limited collects, how we process it, and for what purposes. This statement
applies to all customers, suppliers, agents, and all consumers of our Services
2. Collection of Information
We may collect your personal information, financial information and usage
information with your knowledge and consent when you do any of the following:
i. visit, access or use Zuriscore or third-party websites
ii. upload a financial statement on our websites or share it to our emails;
iii. use a Zuriscore product or service online, on a mobile or other device;
iv. ask Zuriscore for more information about a product or service or contact
Zuriscore with a query or complaint;
v. respond to or participate in a survey, marketing promotion or special offer
vi. we may also collect your information from other organizations including
credit-reference bureaus, business directories and fraud prevention agencies.
We may also collect your information from our partner organizations which
have subcontracted us to analyze data for them;
vii. we may collect your information when you interact with us as a customer,
supplier, agent, and consumer of our Services as prescribed in this statement.
3. What Information is Collected
The information we collect about you includes but is not limited to the following:
i. your identify information, including your name, email address, phone number, identity document type and number;
ii. your financial transactions included in the financial statements you provide
to us for analysis;
iii. name, age, profiling information such as level of education, occupation, etc.
collected as part of voluntary surveys conducted by ZuriScore and our
agents on behalf of us;
iv. your contact with us, such as when you call, interact with us through our
social media channels, emails and other channels that may be provided for
direct user interaction;
v. IP addresses, operating systems, referring web pages, locations, mobile
carriers, devices used, search terms and cookies used to access our services,
to help us diagnose problems and improve site user experience.
4. How We Use Your Information
We may use and analyze your information for the following purposes:
i. provide, operate, and maintain our services;
ii. improve, personalize, and expand our services;
iii. understand and analyze how you use our services;
iv. develop new products, services, features, and functionality;
v. communicate with you, either directly or through one of our partners,
including for customer service, to provide you with updates and other
information relating to our website, and for marketing and promotional
purposes;
vi. for research, statistical, survey and other scientific or business purposes;
vii. provide aggregated data (which do not contain any identifying information
which may identify you as an individual) to third-parties for research and
scientific purpose.
5. Data Protection
We adopt appropriate data collection, storage, and processing practices and security
measures to protect against unauthorized access, alteration, disclosure, or destruction of
your personal and transactional information, username, password, transaction
information, and data stored on our site.
6. Lawful Basis for Processing Your Information
We will process your personal information based on any of the lawful basis
provided for under the Data Protection Law:
i. The performance of a Product/Service Agreement with you;
ii. ZuriScore's legitimate business interests
iii. Consent you provide;
iv. Your vital interest.
7. Retention of Information
i. We will keep your personal information only for as long as necessary to fulfill the
reasons we gathered it for, which includes meeting any legal, regulatory, tax,
accounting, or reporting obligations. If there's a complaint or a likelihood of legal
action regarding our relationship with you, we may retain your personal information
for a longer duration.
ii. When determining how long to retain personal data, we take into account factors such
as the type, amount, and sensitivity of the information, the potential risk of
unauthorized access or disclosure, the purposes for which we use the data and whether those purposes can be achieved through other means, our internal policies, and
relevant legal or regulatory requirements.
iii. Information that has been anonymized and can no longer be linked to you may be
kept indefinitely.
8. Your Data Protection Rights
Under the data protection laws of Kenya, you have various rights in relation to your
personal data. These include:
i. The right to access your personal data
ii. The right to correct inaccurate or incomplete personal data
iii. The right to delete your personal data
iv. The right to restrict or object to the processing of your personal data
To exercise these rights, please contact us at hello@zuriscore.com.
We may require specific information from you to verify your identity and validate
your right to access your personal data (or exercise any other rights you may have). This
measure is essential for safeguarding against unauthorized disclosure of personal data to
individuals without the rightful entitlement to receive it. Additionally, we may reach out
to you for additional details related to your request in order to expedite our response.
We try to respond to all legitimate requests within a reasonable time. Occasionally,
it could take us longer if your request is particularly complex or you have made a number
of requests. Should this occur, we will notify you and keep you updated.
9. Non-Compliance with this Statement
ZuriScore reserves the right to terminate any agreement with you if there is a failure
to adhere to the provisions outlined in this statement, and to decline any request for
information contrary to this statement.
10. Amendments to this Statement
We reserve the right to make changes to this statement at any time. We will notify
you of any changes by posting the new statement on this page.
11. How to Contact Us
If you have any questions about this Statement, please contact us at
hello@zuriscore.com.